Shipping Policy

We aim to deliver standard Saudi Arabia delivery orders in 1 to 3 business days and priority Saudi Arabia delivery orders the next working day. Please wait up to 7 to 12 days for Standard United States deliveries. but can be up to 12 during peak periods.

Orders placed before 5: 00 PM Monday to Friday will be dispatched the same day. Although there is no guarantee, we will try to ship as soon as possible.


HOW DO I TRACK MY ORDER?
USA order tracking is provided. Once we have dispatched your order, you will receive an email containing your tracking number and a link to track your package using the Fedex tracking service. Fedex will send you tracking updates via email and SMS.


WHEN SHOULD I EXPECT MY ORDER?

USA deliveries are usually delivered within 12 working days, but can sometimes take up to 12 days.

ORDERING MONDAY TO FRIDAY?
Your items will be sent on the same day, as long as you order before 5 pm.
 
BUYING AT THE WEEKEND?
Your items will be sent the next working day.

NEED TO CANCEL YOUR ORDER?
If you wish to cancel your order, click here

If you do not manage to cancel your order before it is dispatched, you can return it to us for a full refund by following the instructions on our returns page.
NEED TO CHANGE YOUR DELIVERY ADDRESS? 
If you wish to change your delivery address click here

PAYMENT
– All orders will be debited in the currency in which the order is placed.
– We accept payment by credit or debit card (American Express, Discover, Mastercard, Visa, Apple Pay, and Diners Club


EXTRA DELIVERY INFORMATION
Any extra delivery information given during the checkout process will be included on the delivery address label, however, we are unable to guarantee that the delivery person will always follow these instructions.

DELIVERY COMPANY
The majority of our parcels are sent by Fedex. We have used Fedex for many years now and find them extremely reliable. Please note that we occasionally send parcels with USPS too. USPS is an extremely reputable company and the largest express carrier and package delivery company in the world.

If you have any questions, feel free to contact us:

Email : support@chenfind.shop
Phone :+966-0536438280